Terms of service

General Terms and Conditions

Last updated: 13 August 2026

1. Scope and provider

These General Terms and Conditions apply to all orders placed through the online shop https://www.danisdrip.de.

Contracting party:
Danis Drip, owner Daniella Anders
Fährstraße 18, 47495 Rheinberg, Germany
Phone: 0176 41195485
Email: info@danisdrip.de

A consumer is any natural person who enters into a legal transaction predominantly for purposes that cannot be attributed to their trade, business or self-employed professional activity. A business customer is a natural or legal person or a partnership with legal capacity who, when concluding the contract, acts in the exercise of their trade, business or self-employed professional activity.

2. Subject matter and product information

Danis Drip offers physical cookie cutters, cutters, stamps and related products, personalised or individually manufactured goods, and digital content, particularly STL files. The respective product description, selected variant and information in the cart determine the order. A variant described as an “STL file” is exclusively digital content; no physical item is supplied for this variant.

Product images are for illustration. Differences in screens and display settings and minor technically caused deviations may occur, provided these do not impair the agreed characteristics and fitness for use.

3. Conclusion of the contract, corrections and contract language

The display of products in the online shop does not constitute a binding offer but an invitation to place an order. By clicking the final order button, you submit a binding offer to purchase the products in your cart. The contract is concluded when we expressly accept the order by email, dispatch the goods or provide the digital content.

Before submitting your order, you can correct input errors using the correction options provided at checkout. The contract language is German. Order data is stored in accordance with statutory obligations and provided to you with the order confirmation on a durable medium.

4. Prices and payment

All stated prices are total prices in euros. Under the small business exemption pursuant to Section 19 UStG, no VAT is shown. For physical goods, the shipping costs stated in the shop or at checkout apply in addition. No shipping costs apply to digital content. The payment methods and conditions shown at checkout apply. Unless otherwise specified for the selected payment method, payment is due upon conclusion of the contract.

5. Delivery of physical goods

Physical goods are currently delivered exclusively within Germany. Delivery times and shipping costs are stated on the respective product page and at checkout. Partial deliveries are permitted insofar as they are reasonable for you; no additional shipping costs result. For consumers, the risk of accidental loss or accidental deterioration passes only when the goods are handed over to the consumer or a person authorised to receive them.

Express production is only available following prior individual confirmation. Enquiries must be sent to info@danisdrip.de before ordering. An enquiry alone does not establish any entitlement to a particular production or delivery time.

6. Provision of digital content

After successful payment, digital STL files are provided electronically through the download solution used in the shop or via a download link sent to the email address provided when ordering. The customer is responsible for providing a correct email address and for having suitable hardware and software to download, open and process the specified file format. Unless permanent availability is expressly promised, the file must be saved promptly after it is made available.

The right of withdrawal for digital content supplied for a fee expires only when we begin performing the contract after the consumer has expressly consented to performance beginning before the withdrawal period expires, the consumer has acknowledged that the right of withdrawal expires when performance begins, and we have provided the legally required confirmation of the contract.

7. Rights of use for STL files

Upon full payment, the customer receives a non-exclusive, non-transferable and non-sublicensable right of use for private, non-commercial purposes. In particular, sharing, publishing, reproducing for third parties, reselling or uploading the file, including modified versions, and commercial use of the file or printed items made from it are prohibited. Uses mandatorily permitted by law remain unaffected. All other rights remain with Danis Drip or the respective rights holder.

8. Personalised and individually manufactured goods

For individually customised goods whose manufacture is determined by an individual choice or specification by the customer, or which are clearly tailored to personal needs, there is no right of withdrawal pursuant to Section 312g(2), no. 1 BGB. This applies, for example, to cutters made in a custom shape or with an individually specified name. Merely choosing a predefined standard variant or manufacturing a non-personalised standard item after an order is placed does not exclude the right of withdrawal.

The customer is responsible for checking the names, texts, dimensions and other personalisation details supplied before submitting the order. Statutory rights in respect of defects remain unaffected, particularly if the goods differ from the confirmed details.

9. Right of withdrawal

Consumers have the statutory right of withdrawal in accordance with the separate instructions on withdrawal. Statutory exceptions and grounds for expiry, particularly for individually customised goods and immediately supplied digital content, remain unaffected.

10. Use of physical cutters and stamps

For physical food-contact articles, the intended-use, care, temperature, wear and safety instructions provided on the product page or in the accompanying information apply. Statements about material testing refer to the expressly identified raw material, unless testing of the finished article is expressly stated. The article may only be used within the described scope of application. It must no longer be used if there are cracks, chips, deformations, severe discolouration, persistent odour or a surface that can no longer be cleaned completely.

11. Retention of title

Physical goods remain the property of Danis Drip until full payment has been received.

12. Statutory rights in respect of defects

Statutory rights in respect of defects apply. For consumers, these rights are not restricted by care, safety or usage instructions. Damage resulting exclusively from demonstrably improper use contrary to the product description does not constitute a defect in the goods.

13. Liability

Danis Drip has unlimited liability for intent and gross negligence, for culpable injury to life, body or health, under the German Product Liability Act and within the scope of any guarantee given. In the event of a slightly negligent breach of an essential contractual obligation, liability is limited to the damage typical of the contract and foreseeable at its conclusion. In all other cases, liability for slight negligence is excluded. Mandatory statutory liability remains unaffected.

14. Consumer dispute resolution

Danis Drip is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Statutory information obligations arising after a specific unresolved consumer dispute remain unaffected.

15. Applicable law

German law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of mandatory protective provisions of the country of their habitual residence. If the customer is a merchant, a legal entity under public law or a special fund under public law, the courts at the registered location of Danis Drip have jurisdiction to the extent permitted by law.